Interview questions at DoorDash. Or maybe youve seen their logo in the window of your favorite local restaurant. Before getting started, check out our free webinar on resume writing, which guides you through the process of crafting a resume that can be used for various PM positions. Interviewer started out cold and disinterested. What are your salary requirements? Currently Head of Design at DoorDash. They need to have ambition but should be able to break up problems into small parts to test their hypotheses faster. These costs do include things like the biometrics . Anyone have tips on 1. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Subscribe to stay up to date with the lates engineering news and trends! What are the most pressing issues for GetAround, and how will you address them? The design team has also found a strong voice within the company, and they feel more empowered to bring perspectives in decision-making processes. PRODUCT PRIORITIZATION: This round is intended to assess how you break down a problem, prioritize opportunities and go about fixing them. I got a really good sense for collaboration, and for moving quickly. . DoorDash explicitly states that they're not seeking a "correct" answer but instead looking to understand your approach and framework for how you make the final decision. Due to the nature of their business, the company expanded rapidly during the crisis, doubling its team size in 2020. 16.17. . What are the top issues for GetAround and how would you fix them? They deliver menu items directly to your door so you can . She couldnt find any drivers. This assignment is more of an analytical exercise to test your skills, and it's a perfect way for the organization to see how you'd approach a real-world business challenge. Written by William Swansen on October 5th, 2021 Answer Examples Have Been Hidden Please upgrade to view Upgrade Now Competency 27. What are the values you look for in an opportunity? Check to see if you can explain what you wrote on your resume with examples and descriptions. In DoorDash's technical interview, they'll discuss your technical expertise. "DoorDash Product Documentation" means documentation, specifications, and other materials (whether written or electronic) that describe the operation or function of a DoorDash Product. Now theres a robust process that enables us to move faster while keeping the design standard high. Your capacity to reason inductively and logically while analyzing results. Your past experiences and success record. So , you will be required to go through multiple rounds of interviews. DoorDash provides the flexibility to merchants to solve their unique challenges, whether its about bringing new customers, creating loyalty programs, introducing new products, expanding to catering, building their own marketing channels, etc. In this DoorDash interview, you'll be given a problem statement and expected to prioritize the solutions to the problem based on various input from your interviewer. During the COVID-19 pandemic, DoorDash saw explosive growth as restaurants were forced to rely on delivery rather than in-person service. Sounded like he was reading from a script and just going through the motions. To interview for a DoorDash product manager role, you'll go through three stages: a recruiter call, a phone screen, and an on-site interview (currently virtual). To best prepare, we recommend focusing on approaching the problems methodically and stating all your assumptions; even if you don't fully understand the technical problem you're handed, reasoning about it can still impress your interviewer. Tell us a little about your tenure here and how it has led you to where you are today. ANALYTICS INTERVIEW: You will be given another third-party business problem as the prompt in this round. They look for a focus on the user and how to solve their problems from behavioral through to case questions. Ideally, DoorDash wants you to complete the problem and all associated subproblems successfully without any help from the interviewer. Depending on the interviewers, you might expect this round to last anywhere from 30-75 mins. After six months in business, they applied to the famous. . Next comes a Youre excited about this opportunity because you will section, which goes into more detail about what is expected in the role. We create projects fast, launch them fast, and also kill them fast if they dont work. I had the EXACT same experience @oklifeform and @kimchikun! Describe one previous experience from your resume. First of all, we made an intentional decision to keep the product and design team small, so that each of us has a tremendous amount of leverage. If you're in the mood for a particular dish offered at a local restaurant, but can't get away to pick it up, then DoorDash is a solution that can help you. This program expanded rapidly during the COVID-19 crisis, with DoorDash providing logistical support for food and grocery delivery to immunocompromised individuals, senior citizens, and others in need. Check out our blog on tech interviewing tips, strategies, and more. Interview. With a background in both operations and product management, Kevin has experience working across deeply cross-functional teams to drive improvements in delivery quality and Dasher efficiency. Helpful. The next month, the first DoorDash restaurant opened in San Francisco. Required fields are marked *. Interview Questions. How to detect iOS memory leaks and retain cycles using Xcodes memory graph debugger, Using ML and Optimization to Solve DoorDashs Dispatch Problem, How DoorDash is Scaling its Data Platform to Delight Customers and Meet our Growing Demand. We interviewed Kevin to share what it's like to ship products in a fast-paced environment, and solicit his advice on how to accelerate your career in product. Start earning Become a Partner Grow your business and reach new customers by partnering with us. DoorDash is an online logistics platform with the main focus being on food ordering and food delivery. Assume you are PM at Airbnb, there are two problems to solve: customers being unable to check-in, and customers having a dirty place. DoorDash has formed the perfect system with merchant partnerships, contracts with drivers and convenient communication software between the three stakeholders. Each group is served by multiple products. This way you not only get a salary for the work you do you also get free food and a bag of leftovers to take home for your dinner. I interviewed at DoorDash Interview 3 rounds 1. recruiter call - background and expectations 2. screening round - product prioritization and design 3. onsite: team matching. Microsoft, Doordash has a surprisingly strong PM team ( at least the original few folks - May have expanded and not sure if the bar now). With a background in both operations and product management, Kevin has experience working across deeply cross-functional teams to drive improvements in delivery quality and Dasher efficiency. Next comes a Youre excited about this opportunity because you will section, which goes into more detail about what is expected in the role. If that goes well, youll be given a take-home assignment to complete before your interview with one of the companys product directors. Their Reopen for Delivery program launched in October of 2020, helping restaurants that closed during the crisis get customers once more. The teams are responsible for developing product strategy and executing visions to help DoorDash achieve its mission of helping local communities and businesses reach their full potential. Delivery/Food Focus (OpenTable, Instacart, etc). Soon, the founders were taking orders and making deliveries during class, giving them extensive experience with the Dasher side of the business. For example, our merchant team would work behind the counter or spend days in the kitchen to observe the merchants operational challenges. The PM interview at DoorDash is divided into two parts: product prioritization and product sense. At the same time, I was working as a software engineer, a career often notable for late nights and weekend work. Technical interview questions for PMs are notoriously hard to prepare for - it's hard to ascertain how technical they'll be before the interview. What is your greatest weakness? All of these make me very excited about where the Design team is now as well as what itll become in the future. How would you improve the worst post booking experience at OpenTable? Walk me through the experience of using OpenTable to book a reservation at a restaurant. As a US market leader in food delivery with 56% market share, DoorDash collects massive amounts of data. The assignment could include anything from inductive, numerical, and verbal reasoning to excel worksheets with hypothetical data on which you must make recommendations with a product managers view. Five years. According to Glassdoor, 13% of interviewees got their foot in the door through an employee referral. "Tell me about a time when") and potentially some domain-specific questions depending on the role you're applying to. The product values interviews at DoorDash are typically focused on behavioral-style interview questions. Increase your offer with our expert negotiators. This conversation spurred the idea of an on-demand Fedex.. How would you prioritize? Underlying these cornerstones are twelve core values, which are organized into four categories: In addition, DoorDash is committed to corporate philanthropy through their DoorDash Impact initiatives. Now its time to submit your application. The interview will last up to 30 mins. Required fields are marked *. Get updates in your inbox with the latest tips, job listings, and more. Here is a list of product questions recently asked. Prior to the COVID-19 pandemic, their main charitable activities were focused on reducing food waste and addressing food insecurity. We have a lot of product work to be done to get there. Today, DoorDash serves over a million deliverers, 20 million customers, and 450,000 merchants across North America, and employs nearly 4,000 employees. These interview questions will be conducted either by an analyst or a product manager at DoorDash. DoorDash expects that about 80% of their workforce will be in-office a few days a week, while 15% will remain fully remote. After that is a Were excited about you because section, which is essentially a list of requirements. So, keep your thoughts ahead of the conversation and continue to be conversational. Physical workspaces will remain fully closed until January of 2022, at which point employees can choose to come to the office. We set and hit aggressive goals and have to adapt as those goals shift beneath your feet - currently, our goals have shifted as were working to better support customers, merchants and dashers during the COVID-19 outbreak. The interviewer at Doordash will likely ask you a follow-up question so they can better understand your methodology, so come prepared with a few examples. Focus on understanding the goal of the problem, which likely will bubble down from DoorDash's overall mission and vision. Most recently, she was the managing editor of Pendos ProductCraft.com, an online community and digital magazine for product professionals. Facebook, Go to company page Through their Project DASH program, the company works with local organizations to increase access to healthy food. While people are preparing to land a product management job, this is one of the most important factors they must consider. As a product manager, you will be expected to make decisions that will impact the business. 2. Apple, Go to company page DoorDash delivers food from restaurants. Sample answer: I've always been able to adjust to whatever was required of me in my previous employment. DoorDash provides the flexibility to merchants to solve their unique challenges, whether it's about bringing new customers, creating loyalty programs, introducing new products, expanding to catering, building their own marketing channels, etc. so be prepared to ask clarifying questions. How would you grow user engagement for YouTube Shorts, the TikTok competitor? Product managers can expect to work very closely with design, engineering, and operators to meet the needs of the customer, merchant, and Dasher segments. Whether you want to grow online sales, attract customers, increase orders, or optimize your business, we deliver more ways to grow. Create a product that assists teenagers in finding new places to eat. Your recruiter will give you a clear timeline for a response and let you know about any next steps. At DoorDash, designers are highly encouraged to bring a strong opinion and challenge the cross-functional partners. Christopher PayneChief Operating Officer DoorDash Food Delivery & Takeout - From Restaurants Near You Restaurants and more, delivered to your door Become a Dasher As a delivery driver, you'll make reliable moneyworking anytime, anywhere. Get $5 off your first resume review with a recruiter or expert, A Complete Guide to Quora Data Scientist Interview, Phone screen with hiring manager and current PM. I worked on several products that have helped small businesses find ways to grow over 10 years. Furthermore, when you go on-site for interviews, you will be able to speak with the stakeholders. Were thrilled to welcome Liangxiao, our first VP of Engineering, to DoorDash! 1. Its often harder for small businesses to capitalize on the ROI of online systems like SEO and ads. In addition, our, step-by-step recruiter networking methodology. Amazon, Go to company page Since the beginning of the COVID-related shutdowns, DoorDash has delivered approximately 11 million meals. Analytical questions test your ability to understand the product strategy and the data. Here's how to prepare for each one. Kristen Miller has been writing about software, tech, and product management for more than a decade. Currently, DoorDash has more than 3,300 open positions, including several product management jobs. How would you improve the experience? Learn more about burnout and how to detect and recover from it in this article, Susbscribe to the DoorDash engineering blog, Interview with Rajat Shroff VP of Product at DoorDash, Design Leadership Interview with Radhika Bhalla, Becoming a Leader as a First-Generation Immigrant, Designing a Career Ladder for Product Design. What do you think is the main reason a Doordash driver failed to deliver a complete order, e.g., a customer ordered three tacos, but only two were delivered. Your hiring experience at DoorDash will start with an initial recruiter screen to go over logistical fit, expected comp, etc. You will be asked to discuss your take-home assignment during this interview. You'll be presented with a third-party business problem as the prompt. Our Dasher team would ride along with Dashers to understand the challenges around parking, pickup, and dropoff processes. The recruiter will ask about your product management experience, as well as why you want to work at DoorDash. These filing fees don't include the cost of the medical exam that's required. 1 person found this interview helpful. Welcome to my first day at DoorDash, where my first task as a Software Engineering Intern was to learn our technology by delivering food. Goal: Improve customer experience once a user places an order on door dash. Amazon Behavioral PM, Technical Mock Interview, How to Answer Technical PM Interview Questions, Featured lessons on Product Prioritization, Mock Product Manager Interview (LinkedIn PM): Improve Spotify's Social Features, Facebook PM Interview: Metrics for Events, How to Answer A/B Test Product Management Questions, Uber/Lyft Product Manager Mock Interview: Design for Rush Hour, How to Answer the Product Design Question, Behavioral Interviews: Creating Your Story Bank. And it tests a candidate on multiple fronts of product thinking - product sense, execution, and sometimes even estimation. Naturally, part of that is building amazing teams, but another portion is how a PM works with others. Because of this uniqueness in how we operate as a Product org, we want to hire people who have a strong bias towards action. Product questions test your ability to design a new product or improve an existing one. Their network of delivery drivers, known as Dashers, operates in 80 cities across the US, Canada, and Australia.The company serves both independent restaurants and popular national chains like Chipotle, The Cheesecake Factory, Subway, McDonalds, and Taco Bell. Do you look for assistance outside of the project team? Heres how. Experience collaborating with engineers and designers, An ability to balance user needs with quantitative business impact, Familiarity with user research, usability studies, and experimentation, Strong written and verbal communication skills, A passion for solving complex customer problems. recommends considering these questions as well: Every DoorDash problem is our problem. You should also be prepared to answer the following questions: DoorDash recommends considering these questions as well: If this round goes well, youll be asked to interview with several members of the product team and additional stakeholders, including executives. Interview Questions. You may also be asked questions like how to evaluate technical tradeoffs in interview questions. It can be expensive to even just apply for a green card. Adding to that, our mission of uplifting our local communities is very relevant for the current climate we are in. Interviewers want to know more about you than your skills and experience. Even today, every new DoorDash team member starts as a driver. Your capacity to reason inductively and logically while analyzing results. Second, to provide financial stability and mobility for Dashers. The next month, the first DoorDash restaurant opened in San Francisco. For Merchants, it means getting more orders from more customers and growing their businesses. It also includes some of the core responsibilities of the position. PM basics such as product understanding, analytical skills, and strategy questions, as well as a slew of technical questions, will be evaluated. Product managers are also expected to possess the following: Up next comes a Why Youll Love Working at DoorDash section listing key core values, followed by an About DoorDash paragraph. How do you cope with being overburdened or underperforming? Take part in answering questions and sharing your ideas. This interview will attempt to extract your personality as well as how you will fit into the company and work. At the same time, I was working as a software engineer, a career often notable for late nights and weekend work. Why is the Logistics team an exciting team to join? In addition, my focus in supporting infrastructure usually requires a rotating on-call, where I might need to troubleshoot an outage outside For those of you that dont know me, Ive been writing blogs about preparing for technical interviews and about my startup. Chicago, IL + 5 . In 2016, I worked on a product feature that was aimed at improving quality on our larger catering orders. Odd considering Airbnb has a similar business model. During this interview, youll meet withmultiple team members and be asked a number of product-specific questions around design, analytics, and collaboration, as well as a few in-depth behavioral questions. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Subscribe to stay up to date with the lates engineering news and trends! In early 2019, DoorDash took the top spot. We also need to be hyper-efficient, with the potential to deliver 5+ separate orders in an hour - leading to a more affordable cost per delivery. Top DoorDash PM Interview Questions You Should Practice. Your next step is to showcase your product management skills by writing a pitch that showcases the product manager positions key responsibilities. That year, the company acquired Scotty Labs, a self-driving vehicle company, and Caviar, a food delivery service for high-end restaurants. Initially, we had been assigning dashers to these orders in real time, and soon realized that some dashers didnt have either the right size vehicle or equipment to handle these high volume orders. Thought it was just me. I wanna pick people ordering for party. As a PM you need to focus on not just hitting those goals, but also. Every PM and Designer needs to understand operational challenges and then use technology to scale the solution. Even today, every new DoorDash team member starts as a driver. How would you run the experiment? How Do You Get a DoorDash Product Manager Interview? . It was an incredible, intense summerI learned a remarkable amount about software engineering that no textbook could have taught me. The idea for DoorDash came to founders Evan Moore and Tony Xu in 2012 while they were students at Stanford. @xChacox your right, it doesn't make sense because a bad full time employee can do serious damage to your company while a bad intern won't. It really comes down to irresponsible . Another approach we see candidates have success with is The Triangle Method. This knowledge is important when interviewing with recruiters, hiring managers, and other employees to demonstrate how you fit with the company. How would you improve the user experience of Y? The key to success in these interviews is starting at a high-level with the goals of the product, and then drilling deeper into actions and metrics. They changed the name to DoorDash in June of 2013, and the business took off around the Stanford campus. As a technology company focused on delivery, weve always been fascinated with different ways to get DoorDash recaps a number of its engineering highlights from 2020, including its microservices architecture, data platform, and new frontend development. How do you measure success for Yelp reviews? 4. Get your resume reviewed by a senior tech recruiter. , including several product management jobs. Like most companies, DoorDash shifted to a fully-remote interviewing process during the COVID-19 pandemic. Our career coaches are now offering free sessions: schedule yours today. On my first day, I built an excel model to prioritize what restaurants our sales team should sell. culture emphasizes cross-departmental collaboration. To deliver the service-driven product, you have to collaborate with Sales, Support, and Operation teams closely. Moore and Xu discussed the concept with classmates Andy Fang and Stanley Tang, and the four of them spent weeks interviewing hundreds of area business owners. Our number one tip? Most of the time, your interview will begin with a review of your resume, so make sure you understand every detail in and around it. 5. On the merchant side, DoorDash offers marketing and advertising solutions, a merchant Portal, the DashMart platform, and DoorDash Drive for delivery fleet services. 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