Members playing in the same 2/4s may only book one court at any particular time (please do not book indoor and outdoor courts at the same time). I have had an extremely good experience of the gym where Lucy spent a lot of time to ensure I had a programme that met my goals and which I need to update with her soon. Finally, the management for the continuing investment to keep providing the membership with better and better facilities. Please see our partners for more details. Any agreed sub-contractor booked via the bridal party must be correctly insured and details provided to the company. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. d) Members who book classes or courts and either do not turn up for the booking or fail to cancel the booking 24 hrs prior, may be blocked from booking classes. The one area, in my opinion which is capable of improvement, is the food. !More, Thank you for your recent review on membership here at Wickwoods Country, Hotel & Spa. The 2,838 sq. We look forward to welcoming you back in the near future, thank you for your valued custom.Lee Goossens. When walking onto the court, make sure you use the correct door i.e. I was fortunate enough to be able to have Mark as my coach from the start and it is quite remarkable the extent to which he has improved my game and allowed me to enjoy a higher standard of play. Show Prices . Hotels. ACCOMMODATION: The Company requires the client to book all accommodation for the night of their function unless otherwise agreed. It is the members responsibility to ensure guest fees are paid. e) Sport tops, shorts and footwear must be worn in the gymnasium at all times. All applications for membership shall be considered by the Proprietor / Company who shall have the power to reject any application for membership without assigning reason or giving explanation. I wanted this place to be an escapism near my home but to "escape ' from it sounds far more appropriate .The owner, manager Lee Gossen needs a little more experience in his management skills SandraMore, As demonstrated through other reviews we welcome all feed back from our customers recognizing this assists in improving the product and service we provide to our valued clients.The individual who has provided this review membership was terminated on the 01st May 2013 following an inappropriate action whilst on the premises and the review seems to be a reaction to having had their membership terminated rather than the service provided. But I joined Wickwoods for the tennis following a hip replacement and for the joy of indoor courts. I have just started a 'beginners pilates' on a Thursday which is excellent - the classes are always full. Please accept my apologies that your starter did not meet with your expectations, I will pass on your comments to our head chef. I was fortunate enough to be able to have Mark as my coach from the start and it is quite remarkable the extent to which he has improved my game and allowed me to enjoy a higher standard of play. When playing on clay courts, please ensure play stops 10 mins before the end of the court booking, as all players must drag courts prior to leaving. Spa days cancelled within 48 hours will be subject to a 50% cancellation charge. Taxes and fees that are shown are estimates only. . Today we took my cousin to celebrate her special birthday and she loved it too. Finally, the management for the continuing investment to keep providing the membership with better and better facilities. Kindest Regards, The Reception Team. The Company reserves the right to liaise directly with the sub-contractor in line with our agreement. I have passed your valuable feedback to our Head Chef.Thank you once again, and should you wish to return to us in future, please do let me know and I shall ensure you are well-looked after.Kindest Regards,The Reception Team. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Thank you Mark - you are a really great coach and tennis mentor. A three course meal, with glass of wine was about 22.00. Players should wear appropriate tennis attire and non-marking trainers on court. Please leave court no later than your allocated booking time, regardless of game stage. Show all. The breakfast in the morning was lovely, a choice of five cooked breakfasts with very high quality food. To supply members with food and refreshments including beer, wine and spirits at reasonable prices fixed by the Proprietor / Company. Please respect others use of adjoining courts (Minimal noise, no excessive shouting etc). The company reserves the right to ask any guest not adhering to the Law to leave the premises. This will allow extra time for your appointment should it be needed. Such hours shall be notified to members on request. In the event of such dissolution and closing down, the membership of all members shall be deemed terminated and they have no rights or claims against the Proprietor. Please ensure any guests with allergies protect themselves with medication as required such as epi pens. Any damage to the venue will be the responsibility of the booking party. As well as access to all facilities, Wickwoods is a place of relaxation and social enjoyment, and members benefit from a wide range of discounts throughout the club. I'd go back again. Wickwoods, Owner at Wickwoods Country Club, Hotel & Spa, responded to this review. 3-1 months prior to event taking place 75% of total value of booking. q) All Children/young adults attending a function must be kept under parents/guardians supervision at all times; attention is particular drawn to the fact that various water features can be found both internally as well as externally and these present a risk of drowning to non-swimmers and particularly to young children. Wickwoods Country Club, Hotel & Spa: An exceptional club - See 366 traveller reviews, 132 candid photos, and great deals for Wickwoods Country Club, Hotel & Spa at Tripadvisor. But I joined Wickwoods for the tennis following a hip replacement and for the joy of indoor courts. We have made a significant investment over the last three years to provide a range of excellent facilities and services, in the main we receive a great deal of good comments and reviews in this respect. o) The Club premises or any part thereof may on any day of the year, at the discretion of the Proprietor / Company, be used for functions which members shall not be entitled to attend except with the Proprietors/ Companys consent. I have now been a member of Wickwoods for two years and thought it might be useful to write a review. But I joined Wickwoods for the tennis following a hip replacement and for the joy of indoor courts. However even with stringent care cross contamination may occur in manufacturing production of purchased ingredients and therefore we cannot totally guarantee traces of allergens may not be transferred from exterior or interior source as food is prepared in a kitchen which is not free from allergens. Things didn't look promising when the mackerel arrived, presenting an odd collation with dark looking fish on a small bed of gooseberries, pomegranate, leaves and more mackerel, all on a large grey plate. The carvery portions were plentiful and tasty, not bad at all, as far as carveries go. Thank you Mark - you are a really great coach and tennis mentor. Failure to do this will result in the member being expelled from the Club. Thank you for taking the time to write this review following your Sunday Carvery birthday celebration here at Wickwoods Country Club Hotel and Spa. Thank you for taking the time to leave such a detailed review of your recent visit to Wickwoods Country Club, Hotel & Spa.I am so pleased to hear that you enjoyed your treatment, Sunday lunch and you thought the facilities were marvellous. The membership will pay for fine dining and this will encourage better use of a lovely setting. Spa days we require 48 hours notice to cancel. Lock in the lowest price from these sites. Members are not able to book courts for other members. As a non-member, the use of the club facilities is subject to booking a spa day. Members may bring a guest to the Club subject to limitations. Premier Inn Burgess Hill hotel - Traveller rating: 4.0/5. Cancel courts at the earliest opportunity when its not possible to attend the booking. 4. u) All booked functions/weddings agree to provide a responsible/sober point of contact to liaise with our staff throughout the duration of the wedding/function, v) Should the company deem additional security a necessary requirement the direct cost will be chargeable to the booking party either pre or post event, Wickwoods Country Club, Hotel & Spa Shaves Wood Lane, Albourne, Nr Hassocks, West Sussex, BN6 9DY. Members may only reserve one court at a time. The Proprietor / Company may at any time in his absolute discretion and without prior notice, close the Club premises or any of the facilities temporarily and may, by giving three months prior written notice affixed to the Club notice board dissolve and close down the Club. Thank you for taking the time to review your experience at Wickwoods Country Club, Hotel & Spa. Members can book classes and tennis courts up to 6 days in advance, either online, via the terminals located in the club or in person at the reception. 8. j) It is the responsibility of members to keep their children under proper control at all times. The membership will pay for fine dining and this will encourage better use of a lovely setting. Thank you for providing a review of your experience as a Wickwoods Member during the past couple of challenging months. A duly elected member of any classification shall be entitled to benefits as limited by their category and shall be bound by the Rules of the Club for the time being in force although shall acquire no proprietary rights in the Club premises or in any of the property therein. With golf experiencing a bit of a resurgence, there's a chance that perhaps you're thinking of joining one yourself. a) The Proprietor / Company reserve the right to preclude any persons from the premises without assigning reason or giving explanation. I would say the roast potatoes were a little on the hard side and the yorkshire pudding was not as fresh as it could be, but I suppose it is difficult to serve these items freshly cooked for everyone, at differing times. Any members not complying with this rule may be asked to leave the courts immediately. h) All tennis playing members and their guests must wear non-marking shoes, acceptable tennis clothing in accordance with the Lawn Tennis Associations regulations. The customer agrees to be bound by all reasonable instructions of duly authorised representatives of The Company in respect of the conduct of the function and shall further ensure that those attending shall similarly comply. Our friendly and qualified team are on hand to help you make the most of your membership throughout the club. (The club is not able to take any responsibility for any lost/ damaged items). Never hassled to finish and always leave planning my next visit. Should you have any observations on any of the aspects provided, please emaillg@wickwoods.co.uk. Wickwoods Country Club, Hotel & Spa offers Memberships, Weddings, Functions, Your Spa Beauty Treatments and Accommodation is set among 22 acres of landscaped gardens and woodland within the South Downs National Park. c) A parents or guardians membership covers persons up to the age of 16 years who are listed on a family membership. Limited membership shall be made available, which the Proprietor / Company may change from time to time. Thank you for reviewing Wickwoods Country Club, Hotel & Spa.I have responded to your review on our Glass House Restaurant TripAdvisor page. 2. The Company reserves the right to charge interest at the rate of 2.5% per week or part thereof compounded. The balance of charges is payable upon presentation of an invoice. I would have enjoyed more vegetables with the roast dinner. This will still apply if you wish to reschedule. The facilities here are marvellous - a great gym, pool and steam/sauna/jacuzzi area along with various treatments (in my case an hour long massage which really did the trick).The highlight, however, was lunch. k) Any written information made available to the client by The Company shall be deemed to be incorporated herein and in the event of a dispute these Terms and Conditions shall prevail. The bathroom had no bath but was adequete for our needs. Pool 56. q) Suitable attire is required throughout the Club. d) Opening, operating and consumption hours may vary or permanently change from time to time. Thank you. We hope your cousin had a lovely birthday. The facilities here are all of very good standard, and the food served at their famed Glasshouse restaurant is top notch.Cant wait to see what becomes of this place in the future! However, we have a new 'Masterchef' now on board and I hope my next review will earn 5 stars! Ive been here for breakfast, lunch and dinner (need to try the afternoon tea!) I have just started a 'beginners pilates' on a Thursday which is excellent - the classes are always full. Thank you once again, we hope to welcome you back again soon.Kind Regards, The Reception Team, This is the version of our website addressed to speakers of English in Hong Kong. f) Membership cards are not transferable and any member who allows his card to be used by any other person or member shall be liable to expulsion. s. We advise that buffet food is not removed from the premise due to food storage/hygiene and the company accepts no liability for food consumed away from the premises if removed the guest does so at their own risk. However, we have a new 'Masterchef' now on board and I hope my next review will earn 5 stars!. We will be constantly monitoring the attendance of the classes and additional classes will be added to the schedule over time as the level of attendance develops. Repeated no shows will have booking restrictions applied. Live-streamed & on-demand exercise classes. I have had an extremely good experience of the gym where Lucy spent a lot of time to ensure I had a programme that met my goals and which I need to update with her soon. Sub-Contractor booked via the bridal party must be correctly insured and details provided to the will! My opinion which is excellent - the classes are always full Country Club Hotel! Make the most of your experience as a non-member, the management for the night of function... Any damage to the Law to leave the courts immediately only reserve one at! Take any responsibility for any lost/ damaged items ) members not complying with this may... ( Minimal noise, no excessive shouting etc ) tennis following a hip replacement and for the of... Try the afternoon tea! for taking the time to write this review following your Sunday carvery birthday celebration at. 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